About Laserserv Inc.
Laserserv was founded in 1990 by Richard and Jeff Grosch. Laserserv services printing equipment throughout the state of Virginia and has several Fortune 500 companies as clients.
Guarantee
We have a 30-Day, No questions asked guarantee.
If you change your mind for any reason for up to 30 days from your purchase, wewill refund the full price paid for any unused product returned to us.
We have a 90-Day quality guarantee. We warrant the products that you purchase from us to be free for defects for 90 days. In the event that you have a problem of any kind with your purchase, we will replace the defective product and any additional cost to you or refund your money in full for any returned defective product.
We have a 90-Day quality guarantee. We warrant the products that you purchase from us to be free for defects for 90 days. In the event that you have a problem of any kind with your purchase, we will replace the defective product and any additional cost to you or refund your money in full for any returned defective product.
Return Policy
Defective Products:All of our products are guaranteed to be free of defects for 90 days. To return adefective product, call our customer service representatives at 1-800-642-5199or send email to returns@laserserv.net and request a "Return Authorization" number.All returned products must have a Return Authorization number.We will replace the defective product or issue you a refund in full.
There will be a 15% restocking charge for all non-defective products.
Non-Defective Products:To return products that are not defective(customer ordered incorrectly - customer changed his/her mind, etc.)call our customer service representatives at 800-642-5199 or send emailto returns@laserserv.net and request a "Return Authorization" number.All returned products must have an "RA" number on the return box.We will issue a replacement or refund at the customers request for all unopened,unused products returned within 30 days of purchase.
.png "Panasonic")
Our Reviews
- "We have been conducting business for over 10 years and I have had nothing but great customer service. I have a great relationship with Jeff, Dennis, and the techs that work on my printers. They take care of my needs if ordering toner cartridges or servicing my machines in a timely manner." - James Pearson
- "I've worked with Laserserv for several years now and have always had a wonderful customer service experience. They are always willing to go that extra mile for my company which I greatly appreciate. I highly recommend." - Evie B.
- "My experiences with Dennis, Jeff and all the other employees at Laserserv has always been pleasant. I have been dealing with them for about 7 years and we have a very good relationship. They are always prompt to get on my service calls and cartridge orders. We have bought many printers from them and have been very happy with their products." - Pickles Burford